Proactive WordPress Support & Maintenance for Peace of Mind
Keep your site fast, secure, and stress-free with hands-on support and expert care.
Everything you need, nothing you don't
A support package should give you peace of mind. Not a list of things you still need to worry about. Here's what's covered.
Security Updates
Regular WordPress core, theme, and plugin updates applied in a staging environment first, then pushed live with zero downtime.
Daily Backups
Automated daily backups stored off-site with one-click restore capability - your data is always protected.
Uptime Monitoring
24/7 uptime monitoring with instant alerts. If your site goes down, we know about it before you do.
Bug Fixes
Fast turnaround on bug fixes and minor changes - most issues resolved within 24 hours.
Performance Monitoring
Monthly performance reports tracking Core Web Vitals, page speed, and user experience metrics.
Content Updates
Need a page updated, a banner changed, or a new blog post formatted? I handle day-to-day content changes for you.
How I deliver
Getting started with support is simple. Here's my straightforward, transparent process for protecting your website.
Site Audit
I audit your current WordPress setup - themes, plugins, hosting, security - and create a support plan.
Onboarding
Secure access is set up, monitoring tools are configured, and your support channel goes live.
Ongoing Support
Regular maintenance, updates and support requests handled on your chosen plan.
Comprehensive Care for Your Website
I combine deep WordPress expertise with a transparent, collaborative approach.
- Peace of mind - your site is always in safe hands
- Fast response times on support requests
- No long-term contracts - flexible monthly plans
- Proactive updates before issues arise
- Monthly reports on site health and performance
- Dedicated point of contact for all requests
Frequently asked questions
Here are answers to the questions I get asked most. If there's something else on your mind, just get in touch.
What's included in your support plans?
All plans include security updates, backups, uptime monitoring, and a set number of development hours per month. I’ll tailor a plan to your needs.
How quickly do you respond to urgent issues?
Critical issues are acknowledged within 1 hour during business hours. Most bugs are resolved within 24 hours.
Can I upgrade or cancel my plan?
Absolutely. All plans are month-to-month with no lock-in. Upgrade, downgrade, or cancel at any time.
Featured work
Every project is designed with performance, usability, and long-term value in mind — so your website supports your business, not slows it down.
Want your site looked after?
Book a free 30-minute discovery call. Tell me about your site and we'll see if it's a good fit.
